General Cancellation Fees

INKL / NATO / Standard Rate:

• Guests can cancel free of charge up to 7 days before arrival.
• In case of cancellation within 7 days prior to arrival, the guest will be charged 80% of the total price.
• In case of a no-show, the guest will be charged the total booking price.

EVENT Rate: (König Ludwig-Lauf, Christmas, New Year, Event Weekend/Holidays)

• Guests can cancel free of charge up to 14 days before arrival.
• In case of cancellation within 14 days prior to arrival, the guest will be charged 100% of the total price.
• In case of a no-show, the guest will be charged the total booking price.

Cancellation and rebooking (voucher)

The cancellation of a reservation based on a voucher, which results from a waiver of the hotel’s original cancellation costs or from a rebooking, cannot be canceled or rebooked again. The general rules of the BGB regarding cancellation apply, in particular Section 651h BGB for travel contracts. The voucher will therefore lose its validity if it is canceled again or if there is a no-show.

How to cancel your reservation

Please inform us immediately by email at info@hotel-arnika.de.

If you have booked through Booking/Expedia, please handle your modification or cancellation directly through these provider.

Cancellation Insurance

ELVIA Travel Insurance
Info Phone: 089 / 62 42 44 60
Website: www.allianz-assistance.de
Email: service@allianz-assistance.de